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Who are we ?
The address of our website is: https://ninehoursago.com
Personal data: definition
In the context of the use of our website, we may ask you to provide us with personal data.
The expression “personal data” designates the set of data which makes it possible to identify an individual by aggregating several data. These include your name (s), first name (s), email address, telephone number (s), data relating to your orders, as well as any other information that we may ask of you and that you choose to contact us.
Information we collect
We strive to be as clear as possible about how we collect, use, share and store your personal information.
According to the GDPR: “The data subject must receive information delivered: in a concise, transparent, understandable and easily accessible manner, in clear and simple terms”
We collect various types of information as part of the Services, including:
information that you provide to us directly
information we collect about your use of our Services
information we obtain from third party sources (social media).
We may also ask for your consent to collect information or notify you separately of how we collect your personal information.
Certain Services allow you to communicate information directly to us. For example :
If you order a paid product or service from us, to be able to process your order, we will ask you to enter your first and last name, your contact information and / or your delivery and billing addresses.
If you contact us to discuss a product or service, ask a question, or make a complaint, we will collect information about you and the service you request.
We may also receive information about you through third-party social networks when you choose to connect to these services.
Information you provide when you create an account or make a purchase:
Your contact details (such as your e-mail address, postal address and telephone numbers)
Your payment information is not transmitted to us, but is managed by payment platforms.
Cookies are small text files in alphanumeric format placed on the user’s hard drive by the server of the site visited or by a third-party server. It is generally considered that a cookie makes it possible to recognize a visitor when he returns to a website. When you use a web browser to access the Services, you can configure it to accept or refuse all cookies, or to notify you that a cookie has been sent. Our site informs you and you can accept them or not.
If you post a comment on our site, you will be offered to save your name, email address and website in cookies. It is only for your convenience so that you do not have to enter this information if you post another comment later. These cookies expire after one year.
If you have an account and log into this site, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain personal data and will be deleted automatically when you close your browser.
When you log in, we will set a number of cookies to store your login information and screen preferences. The lifetime of a login cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.
By modifying or publishing an article, an additional cookie will be saved in your browser. This cookie does not include any personal data. It just shows the ID of the item you just edited. It expires after a day.
Content embedded from other sites
The articles on this site may include integrated content (for example videos, images, articles, etc.). Content embedded from other sites behaves in the same way as if the visitor went to that other site.
Audience metrics and metrics
Information collected automatically:
Your IP address
The device and web browser you are using
Data transmitted by the applications that you may download via our website
The date and time of your visit to our website, as well as how you use it and access its content
Your purchase and payment history (if applicable)
If you are registered as a customer, we combine this automatically collected data with others.
Social media plugins
Our Services use social media plugins. When you use a Service with Plugins, information from your device may be directly transferred to the operator of the relevant social network. We have no influence on the data collected by the Plugin. If you are connected to a social network, your use of our Service may be mentioned in your network account. If you interact with the Plugins, for example by clicking on “Like”, “Follow” or “Share” or by entering a comment, this information may be automatically displayed on your social network profile.
Use of your personal data
We use the information we collect about you for the following purposes:
Honor your order and offer associated customer service;
Maintain, improve and administer our website;
Inform you of products and services likely to interest you;
Offer co-branded offers with our partners;
Improve or personalize your online experience, our services and the way we communicate with you;
Identify and avoid fraudulent use;
Improve the security of our network and our information systems;
Better understand how our visitors use our website, and determine the effectiveness of our advertisements and advertising campaigns.
Storage periods of your data
We only keep your personal information for as long as necessary for the purposes for which it was provided or because we have a legal obligation to do so.
If you leave a comment, the comment and its metadata are kept indefinitely. This automatically recognizes and approves the following comments instead of leaving them in the moderation queue.
For users who register on our site (if possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (except their username · ice). Site managers can also view and modify this information.
Regarding possible prospecting operations and in accordance with current legislation, your data may be kept for a period of three (3) years from the end of the commercial relationship.
At the end of this period of three (3) years, we will be able to contact you only to know if you wish to continue to receive commercial solicitations.
Personal data relating to a prospect, who is not a client, may be kept for a period of three (3) years from their collection or the last contact from the prospect.
With regard to the management of opposition prospecting lists, the information allowing to take into account your right of opposition is kept at least three (3) years as from the exercise of the right of opposition.
With regard to audience measurement statistics, the information stored in the users’ terminal or any other element used to identify the users and allowing their traceability or frequentation will not be kept beyond thirteen (13) months.
The financial transactions relating to the payment of purchases and fees are entrusted to a payment service provider who ensures their smooth running and security, the company Stripe, (the “payment provider”). The service provider collects and keeps, for the time of your registration on the platform and at the very least, until the moment when you make your last transaction, in our name and on our behalf, your personal data relating to your card numbers banking. We do not have access to this data. By having ticked the box expressly provided for this purpose on the platform, you give us your express consent for this conservation.
Data relating to the visual cryptogram or CVV2, written on your bank card, is not stored.
On proof of your identity and if the conditions for exercising these rights are met, you can exercise your right of access, right of rectification, right of erasure, right to limitation of processing, right of opposition, right of ” submit a complaint to the CNIL and your right to define the fate of your data after your death by contacting the provider or by contacting us directly (see article 13 below).
In any event, your data may be kept for thirteen (13) months following the debit date, for probative purposes in the event of a possible dispute with the transaction in accordance with article L.133-24 of the Monetary Code and financial. This period may be extended to fifteen (15) months to take into account the possibility of using deferred debit payment cards.
With regard to other financial data (for example payments, refunds, etc.), they are kept for the duration required by the laws applicable in tax and accounting matters.
If your account has been suspended or blocked, we keep your data for a period of up to ten (10) years from its suspension in order to avoid any circumvention on your part of the rules arising from our General Conditions of Use .
The rights you have over your data
If you have an account or if you have left comments on the site, you can request to receive a file containing all the personal data that we have about you, including those that you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account the data stored for administrative, legal or security reasons.
Transmission of your personal data
Visitor comments can be verified using an automated spam detection service.
Additional Information :
How we protect your data
We limit access to your information to only people in the company who need to use it. We have physical and electronic protections, and procedures designed to help us keep your personal information confidential. For example, we use SSL (Secure Socket Layer) encryption technology to encrypt your credit card information when you purchase products from our website.
Your rights to access and control your personal information
You have the right :
access your personal information;
to unsubscribe from our marketing operations or to withdraw any consent you have given us;
to request a copy of the personal information processed by us;
to require the correction of your personal information;
to require the deletion of your personal information (or its modification in such a way that you are no longer identifiable) or to limit the ways in which we can use your personal information (but, in both cases, only in specific circumstances provided for by the law) ;
to file a complaint with the data protection authority in your country.
To exercise any of the rights listed above, you can contact our customer service. To do this, you can access the “Contact” page of this website, send us an email or call us.
Finally, you can also make your request by writing to our address. Please include your name, e-mail address, postal address and telephone number, as well as your specific request. Even if you choose to be part of the refusal of e-mail, refusal of calls and / or refusal of mail lists, we may possibly send you messages by one of these means concerning your orders, your account or ‘other administrative purposes.